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Customer Service


For questions about your order, please email us at weborders@mohawkgeneralstore.com and include your order number in the subject line. For inquires regarding a specific product, please e-mail us at info@mohawkgeneralstore.com. You can also reach us by phone by contacting a customer service representative at Mohawk General Store in Silver Lake by calling 323.669.1601, or Mohawk Man by calling 323.669.1602, Monday-Friday 11AM-7PM PST.

 

Order Processing

All orders placed Monday-Friday (excluding holidays) before 2PM PST will begin processing that day and ship within 48 hours, pending item availability and credit card verification. Orders placed after 2PM PST will begin processing the next business day. Orders placed on Friday after 2PM PST will begin processing the following Monday. Transit times do not include Saturday, Sunday or holidays.

Order processing cut-off times are provided as guidelines only, and do not take into account possible delays caused by item availability and payment verification.