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Shipping Rates and Methods
Mohawk General Store utilizes UPS for all domestic orders. Please see the chart below for shipping options. These delivery timeframes for the mentioned methods only apply to US addresses within the contiguous 48 states.
Free - UPS Domestic Ground on orders $100 and up
$10 - UPS Domestic Ground on orders up to $99
$20 - UPS 2 Day Air
$30 - UPS Next Day Air Saver
Mohawk General Store offers free shipping on exchanges. Please inquire with firstname.lastname@example.org to request return label for exchange.
Please note that orders will only be shipped once payment and delivery details have been approved. Delivery time frames begin from the date of dispatch. Transit times do not include Saturday, Sunday or holidays.
ie: If you place an order for 3 Day shipping on Friday, it will arrive the following Wednesday.
All shipments valued over $500 will require a signature upon delivery. Mohawk General Store will not assume the risk of loss and title for merchandise for any orders that opt for no signature requirement at checkout.
All orders placed online Monday-Friday (excluding holidays) before 2 PM PST will begin processing that day and ship within 48 hours, pending item availability and credit card verification. Orders placed after 2 PM PST will begin processing the next business day. Orders placed on Friday after 2 PM PST will begin processing the following Monday.
Order processing cut-off times are provided as guidelines only and do not take into account possible delays caused by item availability and payment verification.
Orders placed online within said hours using the In-Store Pickup option, will be available approximately 2 hours after the order has been processed. Orders will not be made available for pickup until you receive an email confirmation that your order is ready for pickup.
Mohawk General Store does not offer Saturday delivery. Orders shipped to APO/FPO addresses and PO Boxes will ship out via USPS Priority Mail.
Tracking your order
Upon completion of your order, you will receive a shipment confirmation email, which will include a link that will direct you to updated tracking information.
Mohawk General Store uses DHL, USPS, UPS for all international deliveries. Rates are calculated based on destination and weight of the package. All additional taxes, customs and import duties levied by the client’s local government are the responsibility of the client.
Items will be shipped from Los Angeles, CA with an official invoice declaring the exact total of merchandise purchased in US dollars.