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Mohawk General Store Manager


Summary

Mohawk General Store is searching for a Manager for its Silverlake women’s boutique. This key store leadership role will be responsible for supporting retail business objectives by achieving, maintaining, and driving the following:

  • Exceptional Customer Service
  • Top line revenue growth
  • Commitment to Employee Development & Teambuilding
  • Inventory Control
  • Detail-Oriented in-Store Operations

Working alongside and reporting to the Retail General Manager, the Manager will be a strong and charismatic leader who thrives on building relationships with both internal and external parties. This position will serve as a strong ambassador of the Mohawk brand and values, including compassionate leadership, strong business acumen, and enthusiastic ambition.

Duties:

  • Maintain an active and participatory role on the selling floor, working with and developing the team.
  • Analyze store metrics—including sales, inventory levels, drop schedules, etc.
  • Ensure high sell-through, collaborating with the buying team to ensure adequate stock and ample preparation for new product.
  • Initiate daily team meetings to communicate current business trends and relevant updates.
  • Provide accurate and details reports to relevant parties.
  • Develop & maintain a system of effective operations processes to ensure efficient operations.
  • Find meaningful ways of capturing client data to build relationships and enhance client development opportunities.
  • Keen understanding of relevant retail KPIs.
  • Lead team evaluations/check-ins/reviews.  Develop and train all members of the team on relevant KPIs in collaboration with other business functions.
  • Ensure that all the processes comply with applicable laws, health & safety regulations, HR best practices and Operations standards.
  • Promote a polished, professional, and positive work environment that fosters integrity & transparency.
  • Actively participate in sourcing, recruiting, and retaining a productive and energetic team. Partner with the HR team to facilitate training & onboarding for all new hires.

Skills & Qualifications:

  • 3-5 years progressively responsible retail leadership experience.
  • Strong familiarity with the relevant market, selling reports, identifying business opportunities and trends.
  • Experience leading retail teams in a fast-paced environment.
  • Demonstrated ability to foster a customer-service focused environment.
  • Ability to multi-task with ease.

Salary:

$70,000 - $80,000 plus bonus opportunities, salaries dependent upon experience

Please email careers@mohawkgeneralstore.com with your cover letter and resume to apply.