Shipping
Year-Round Domestic Shipping Rates & Methods
Free - UPS Domestic Ground over $250 USD
$10 - UPS Ground
$20 - UPS 2 Day Air
Please note that orders will only be shipped once payment and delivery details have been approved. Delivery time frames begin from the date of dispatch. Addresses inputted at checkout cannot be changed once an order has shipped.
International Shipping
Order Processing
All orders placed Monday - Friday (excluding holidays) before 3PM PST will begin processing that day and ship within 2 business days. Orders placed after 3PM PST will begin processing the next business day. Orders placed on Friday after 3PM PST will begin processing the following Monday. Transit times do not include Saturday, Sunday or holidays. Order processing cut-off times are provided as guidelines only, and do not take into account possible delays caused by item availability and payment verification.
Los Angeles Same-Day Delivery with ShipSi
For any questions or concerns regarding your same-day delivery order please email us at weborders@mohawkgeneralstore.com and include your order number & "Shipsi" in the subject line. Once your order has left our warehouse you will be alerted via email from ShipSi, this allows for real time tracking on your delivery. You will also receive an email notification to confirm your delivery. If your order is en route with ShipSi and you should have any questions, please reach out to the ShipSi service team at (888)421-4392 or support@shipsi.com.
Our Online Return Policy applies to all ShipSi orders. If for any reason you are not satisfied with your order, you can submit a return request through our Returns Portal.
Shipping Restrictions
Mohawk General Store does not offer Saturday delivery. Orders shipped to APO/FPO addresses and PO Boxes will ship out via USPS Priority Mail.
Tracking your order
Upon completion of your order, you will receive a shipment confirmation email, which will include a link that will direct you to updated tracking information.