Shipping Rates and Methods
If you have any concern at all that your package will not make it on time please email us at firstname.lastname@example.org or call us at 323-522-6459 before placing your order.
Year-Round Shipping Rates and Methods
Mohawk General Store utilizes UPS for all domestic orders. Please see the chart below for shipping options. These delivery timeframes for the mentioned methods only apply to US addresses within the contiguous 48 states.
Free - UPS Domestic Ground on orders $250 and up
$10 - UPS Domestic Ground on orders up to $99
$20 - UPS 2 Day Air
$30 - UPS Next Day Air Saver
Mohawk General Store offers free shipping on exchanges. Please inquire with email@example.com to request return label for exchange.
Please note that orders will only be shipped once payment and delivery details have been approved. Delivery time frames begin from the date of dispatch.
All shipments valued over $500 will require signature upon delivery. Mohawk General Store will not assume the risk of loss and title for merchandise for any orders that opt for no signature requirement at checkout.
All orders placed online Monday-Friday (excluding holidays) before 2PM PST will begin processing that day and ship within 48 hours, pending item availability and credit card verification. Orders placed after 2PM PST will begin processing the next business day. Orders placed on Friday after 2PM PST will begin processing the following Monday. Transit times do not include Saturday, Sunday or holidays.
Order processing cut-off times are provided as guidelines only, and do not take into account possible delays caused by item availability and payment verification.
The option to pick up an order in-store is available at checkout. An email will be sent out to you once your order is ready for pick up and must be picked up within 7 days or your item(s) will be returned and refunded to the form of payment.
Mohawk General Store does not offer Saturday delivery. Orders shipped to APO/FPO addresses and PO Boxes will ship out via USPS Priority Mail.
Tracking your order
Upon completion of your order, you will receive a shipment confirmation email, which will include a link that will direct you to updated tracking information.
Mohawk General Store uses DHL, USPS, UPS for all international deliveries. Rates are calculated based on destination and weight of the package. All additional taxes, customs and import duties levied by the client’s local government are the responsibility of the client.
Items will be shipped from Los Angeles, CA with an official invoice declaring the exact total of merchandise purchased in US dollars.